This is a guide on adding your Hosted Exchange email account to Outlook 2013 in Hosted Desktop. This will be the same for 1st time Hosted Exchange accounts setting up and adding additional mailbox’s afterwards 1. Ensure Outlook is Closed. 2a. Go to Start Menu then Control Panel


2b. If your server is 2012 press the Windows button your keyboard and on the Start Screen go to Control Panel.


3. In Control Panel Search Mail then select Mail (32-bit)


4. Select Email Accounts…


5. Select Add…


6. Select Manual setup or additional server types followed by Next.


7. Select Microsoft Exchange Server or compatible service, followed by Next.


8. Fill in server form casarray.hdexchange.local then your email address in User Name, then Check Name. DO NOT tick Use Cached Exchange Mode. This will use your valuable disk space on your Hosted Desktop and will provide no benefit.


9. You will get Windows Security ensure it is connecting to the correct account and then also ensure username and password is for the email account and then tick Remember my credentials.


10. Once credentials are correct the server and username forms will be underlined then press Next. DO NOT tick Use Cached Exchange Mode. This will use your valuable disk space on your Hosted Desktop and will provide no benefit.


11. You will get a prompt press OK.


12.You’re all set! Press Finish. If you need to add additional accounts press Add another account…


13. Go to Start Screen then go to Outlook 2013. Or Start Menu Outlook 2013/Start then All Programs then Microsoft Office 2010 then select Outlook 2013.


14. In Outlook you will get a prompt tick the box then OK.